Available positions will be posted below.

Development and Communications Coordinator

This role serves as a member of the Development and Communications team in support of development, membership, and public relations activities at the Sciencenter. All staff are expected to contribute to a culture that supports equity, inclusion, diversity, and access through their work at the Sciencenter.

RESPONSIBILITIES

• Membership Mailings: Primary responsibility of membership renewal, and birthday club mailings. Performs mail-merges, coordinates pledge cards, and manages fulfillment mailings. Coordinates bulk mailings, member postcards, and event invitations. Evaluates strategies and timing of member mailings.
• Membership and gift processing: Processes payments for new and renewed memberships, online memberships, and gifts. Updates database. Coordinates membership fulfillment, including mailing of membership cards and appropriate information about member benefits. Handles membership inquiries. Coordinates donor acknowledgment with membership fulfillment.
• Customer Service: Fields inquiries related to membership and conducts follow-up. Works closely with the Guest Relations and Operations team to support membership sales, renewals, and answer member questions. Conducts follow up for specific member needs: i.e. correct membership level, replacement membership cards, accurate contact information, etc.
• Coordination of membership initiatives: Manages Membership Access Program (MAP) duties, and oversees Agency Pass Program renewals and fulfillment of benefits. Assists with administration of member and donor surveys; coordinates membership donations to other organizations.
• Reporting: Performs database retrievals and assists in creation of various database reports.
• Support for special events and meetings: Coordinates member and board/donor events
• Public Relations: Assists in editing and proofreading content of key communications pieces. Assists with social media initiatives.
• Oversees membership and development office supply inventory.
• Maintains and updates Development and Communications Coordinator processes.
• Opens and prioritizes mail;
• Supports Sciencenter finance through processing and depositing checks, assisting in credit card report compilation, compiling Board reports, and other duties as needed.
• Takes notes at staff meetings or other staff and board meetings as needed
• Learn more and apply!

Museum Greeter

The museum greeter is the first person most visitors see and interact with when they come to the Sciencenter. The Museum Greeter must be a welcoming presence at the front desk.

RESPONSIBILITIES

• Welcoming a diverse range of visitors to further the Sciencenter’s commitment to equity
• Processing cash, check, and credit card payments
• Answering phones and visitor questions
• Selling memberships and mini golf
• Selling and restocking store merchandise
• Learn more and apply!

Live Collections & Exhibits Intern

The Live Collections & Exhibits Intern learns about and assists the Curator of Live Exhibits and Animal Keepers with providing animal husbandry and exhibit maintenance for the Sciencenter’s live animal exhibits. With the exhibits team, this intern also learns about and contributes to the interpretation, content, and design for exhibits. Additionally, the intern will enhance the guest experience by engaging them with exhibits and live animals.

OPPORTUNITIES & RESPONSIBILITIES

• Learns about and provides daily animal care for Sciencenter’s live animal collection.
• Learns about and performs routine water quality tests, and analyzes data.
• Learns to monitor animal health and works with Curator of Live Exhibits to learn about and help with optimal animal care.
• Learns to maintain proper animal husbandry logs to document animal care and water quality.
• Learns proper animal handling techniques and provides appropriate guest/animal interactions.
• Maintains animal support areas by keeping them clean and organized.
• Learns about developing content for science exhibits and contributes to interpreting exhibits on our floor.
• Learns about and contributes to the design and fabrication of science exhibits.
• Learn more!
• Apply Here

ISE Intern

ISE interns will support the Sciencenter’s mission and enhance the public experience.

OPPORTUNITIES & RESPONSIBILITIES

• Facilitating no-contact activities or socially distant demos in the galleries and staffing the
  Discovery Space
• Opening the Tidepool Touch Tank and facilitating guest interactions with its marine
  inhabitants
• Handling and introducing guests to teaching animals and providing interpretation
• Assisting the Education team with activity prototyping and providing feedback for curriculum
  development
• Supporting summer Youth Employees (ages 14-18) as they deliver programming and
  develop job skills
• Assisting with the supervision of summer campers and summer camp activity prep as
  necessary
• Assisting with COVID-19 cleanliness procedures
• Communicating with Sciencenter staff members about visitor questions and comments,
  exhibits needing repair, First Aid and other emergencies, and any other issues relating to
  visitors’ experience in the museum
• Answering basic visitor questions and offering an inclusive, welcoming, approachable
  presence on the museum floor
• Specialized training and staff support will be provided for all duties and responsibilities.
• ISE interns may also be asked to help out with on-site Special Events or off-site outreach activities,
  as their schedule allows.
• Learn more & apply!

About Ithaca, NY

Ithaca is located in the heart of New York’s treasured Finger Lakes region. Known widely for its natural beauty, its cultural attractions and as a hub for higher education and high-tech business, Ithaca is a small city that thrives in its diversity and its commitment to the community. Ranked the “Smartest City in America” (Luminosity, 2013); named as the “Best Healthy City in the Northeast” (Organic Style Magazine); and ranked sixth in Outside Magazine’s list of “20 Best Towns in America” (2008), Ithaca is a great place to call home.

For more information about Ithaca, NY, visit: www.visitithaca.com